In an emergency, when we are closed, please phone Bucks 24/7 on 0300 033 988 for medical advice or to see a doctor urgently
Covid-19 Update
Advice accurate as of 27/03/2020
To All Our Valeud Patients,
Due to the Covid-19 epidemic, we have altered the way we are offering services to our patients.
Be assured, WE ARE HEAR TO HELP YOU with your medical needs. We will CONTINUE to offer advice and emergency appointments. If you have any concerns please CALL US.
Our number is 01494 434344
For your own safety, please do not to come to the surgery without first calling and speaking to one of our team.
Those patients with routine appointments that have been pre booked will be contacted to arrange for a Doctor to speak to you over the phone, you may then be offered a video consultation or if necessary an appointment at the surgery.
This change in the way we operate will comply with the National Guidelines of social distancing in reducing unnecessary contact - keeping us all safe.
This is TEMPORARY and we will reopen as usual once it is safe to do so.
We thank you for your support and wish you all the best of health, from the Doctors and staff at the Surgery.
Covid-19 Information
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Prescriptions
Paper requests for repeat prescriptions have been TEMPORARILY SUSPENDED.
To avoid the spread of Covid-19, we are trying to minimise our contact with paper.
We are trying to avoid people collecting their prescriptions slip directly from the surgery.
To order a repeat precsription, please either:
We will send your prescription to your nominated pharmacy, where you can collect it.
If you don’t have a nominated a pharmacy, please chose which pharmacy you would like to collect it from and let us know.
If you do not nominate a pharmacy, your prescription will be sent to Collins & Jervie shop on Amersham High Street, (next to M&S).
This is a challenging time for us all, your understanding and co-operation is greatly appreciated during this period of uncertainty.
Our priority is the health and safety of all our patients and staff,
Thank You.
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You can now book your appointments, order repeat prescriptions, or access your records online using Patient Access
To register for Patient Access click the link below: (If you have already signed up for Patient Access click the link to open the login screen.)
Patient Access Online Form
If you previously had online access to our old system (vision online or patient services) you should have received an email either from us asking you to bring proof of ID, or from EMIS with your login details. If you have not received either, then please click on the patient access link below.
For all new requests for online access please click on the patient access link above.
Please call the surgery for clinic dates
We will be closed from 1pm on the following days for staff training in 2020
Thursday 18th June
Wednesday 15th July
Tuesday 22nd September
Wednesday 21st October
Thursday 19th November
For more information on the changes to prescribing over the counter medicines, please see Practice News at the bottom of this page.
We are now using Chain SMS to message patients!
Chain SMS allows us to send text messages to patients. It means we can be much more proactive with communication, messaging you quickly and securely, so you are not waiting around to hear from us!
Some examples of how we might use it…
Reminders of notifications (eg prescription ready)
Responding to simple queries (eg if you had a quick question about your medication)
Letting you know we tried to call
Send you advice at the end of a consultation
The practice name will always be at the bottom of the message. You won’t be able to reply to them. Please help us to help you by keeping your number up to date. If you don’t want us to contact you in this way please let us know.
Improved Access to GP Appointments
An improved service to access GP appointments has launched in Buckinghamshire and is available to all patients registered with a Bucks GP. This service involves local GP practices working together to offer patients better access to appointments. It means that you can now book an appointment in a practice local to you:
Up until 8pm from Monday to Friday (Amersham Health Centre - Wednesday)
Selected hours on a Saturday (Amersham Health Centre 1 in 8 Saturdays)
9am until 1pm on Sunday and Bank Holidays (at one of the three Improved Access Hubs located across the county)
This should mean that patients also have greater flexibility for routine, bookable appointments. It is, however, not a walk-in service. If you need urgent medical advice after 6.30pm or at a weekend, please phone NHS 111 in the first instance – they will be able to advise you and book an appointment if necessary.
These appointments can be booked through the practice you are registered with, and are being offered from three Improved Access Hubs, located at:
High Wycombe Hospital: (located at the Urgent Treatment Centre or UTC) Queen Alexander Road, High Wycombe, HP11 2TT
Stoke Mandeville Hospital: Corridor 5, Gate 2, Mandeville Road, Stoke Mandeville, HP21 8AL
Threeways Surgery: Pennylets Green, Stoke Poges, Buckinghamshire, SL2 4AZ
The Surgery
Amersham Health Centre, Chiltern Avenue, Amersham, Bucks HP6 5AY
Tel: 01494 434344
Fax: 01494 733711
Opening Hours
The surgery is open from 8.30am to 6.00pm Monday to Friday and for a limited number of pre-booked appointments on a Saturday morning from 8.30am to 12 noon. Phone calls are not taken on a Saturday morning.
Click here for details of our automated telephone system.
Introduction
Welcome to The Surgery, Amersham Health Centre. We hope that you will find this website useful. We aim to provide a high standard of medical and nursing care for all our patients, with a strong emphasis on disease prevention, health education and self-help. There is much that you, the patient, can do to maintain your own good health and the aim of this website is:
To help you - by giving useful information about the services we offer and advice on how to manage minor illness in the home.
To help us - by making clear how our services can best be used.
To help us to help you - by encouraging a team approach between the practice and the patients.